. Calls often involved distress about being deployed to unfamiliar services or roles, fears about infecting loved ones, and feelings of inadequacy about not being able to do more to help patients and families. 800-533-8762. SMART and SMART-FAM clinicians were largely drawn from among psychology, psychiatry, and social work in the Department of Psychiatry and Behavioral Sciences. Treatment was based on individual need and delivered by trained clinicians. Employee Discounts; Retirement center; This site provides only highlights of the Montefiore's Benefits & Wellness Programs and does not attempt to cover all details. Montefiore Aesthetics Anesthesiology Allergy & Immunology Arthritis & Joint Disease (Rheumatology) Asthma Center Blood (Hematology) Bones, Muscles & Joints (Orthopaedics) Brain (Neurology) Centers of Excellence Center for the Aging Brain Dentistry & Oral Surgery Dermatology Diabetes, Hormones & Metabolism (Endocrinology) More than 100 support sessions were provided to a wide variety of departments and units. Recognizing that other hospital systems across the globe are facing similar circumstances, we provide an overview of the support services implemented at MMC in order of execution. 1 0 obj All resources were created in English and Spanish. Interview, resume review and verification. SSCs were the most frequently used option, while other services, such as phone supports, individual treatments, the wellness series, and clergy supports, were much less frequently accessed. sharing sensitive information, make sure youre on a federal Resources on these topics were collated from numerous sources, including the Center for the Study of Traumatic Stress.5. Previously, he was CFO of St. Francis Medical Center in Trenton, N.J. 3. In addition to a robust ambulatory care network, MHS has 2,977 inpatient acute care beds and 150 skilled nursing beds. White. 4 0 obj The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Subsequently, at the time of this writing, more than 6,000 patients with COVID-19 were admitted to MMC (91% from the Bronx), and more than 2,200 patients and 21 staff have died.4. The agency determined that Montefiores workplace violence prevention program was inadequate and lacked effective engineering and administrative controls and employee training to protect workers against the recurring hazard of workplace violence. OSHA cited Montefiore for one serious violation under the general duty clause, with a proposed penalty of $13,653, for not providing a workplace free from recognized hazards likely to cause death or serious physical harm to employees. Enter your official identification and contact details. 412-647-8762 55 0 obj <>/Filter/FlateDecode/ID[<7A2FD363522FD9EBB47BA184EEBB3D89>]/Index[43 29]/Info 42 0 R/Length 73/Prev 48961/Root 44 0 R/Size 72/Type/XRef/W[1 2 1]>>stream Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. <> The employer has 15 business days from receipt of its citations and penalties to comply, request an informal conference with OSHAs area director, or contest the findings before the independent Occupational Safety and Health Review Commission. At Montefiore Einstein Cancer Center, we offer testing and staging services for all types of cancer. Travelers Insurance Company Automobile & homeowners insurance 888.695.4640 Please call travelers for additional information. See Job Openings US Alliance Federal Credit Union banking 800.431.2754, ext. Note: Your browser does not support JavaScript, Press Continue to proceed. Password. MNNZnM#+J)em J&U.5=L. .usa-footer .container {max-width:1440px!important;} Clergy support was offered through referral by a psychologist coordinator at MMC. Coping and Emotional Health During the COVID-19 Pandemic. Employee benefits and wellness telephone and email system Pittsburgh, PA 15213 Eligibility for the Hospital contribution under the White Plains Hospital 403(b) Defined Contribution Program is upon completion of one year of service.*. is Professor, Departments of Psychiatry and Behavioral Sciences; and Obstetrics & Gynecology and Women's Health, Montefiore Medical Center (MMC)/Albert Einstein College of Medicine, Bronx, New York. In some cases, physical assaults from violent patients occurred during one-on-one patient observations, while restraining patients during assaults and attempted escapes, and while performing holds on or restraining patients. It will likely take many months until all our hospital employees and patients are vaccinated, and many more months after that until SARS-CoV-2 stops circulating in the community . Asked about whether city employees will receive them,. A glass wall with a waterfall was located near the entrance, and tranquil music softly played in the background. ]v#PDn`XLlkmbsd|8AlG| We further hypothesize that the relatively low number of calls to the phone support line and the low number of participants in SMART and SMART-FAM was related to the enormous stress and physical exhaustion experienced during the height of the pandemic as well as the characteristic disinclination of many health care workers to acknowledge vulnerability or seek care for themselves. official website and that any information you provide is encrypted - offers programs and services that encourage you to maintain a healthy lifestyle through: Nutrition Counseling Weight Watchers Fitness Programs Smoking Cessation Common themes included a sense of helplessness and inadequacy, loss of autonomy, guilt, moral injury, concern about adequacy of personal protective equipment (PPE) and other safety measures, problems related to sudden deployment to new areas, fears of infecting loved ones, and coping with one's own anxieties and losses while also caring for patients. Who is eligible for financial security benefits? OSHA found that employees, including nurses, assistants, technicians and security personnel, were exposed to workplace violence. .dol-alert-status-error .alert-status-container {display:inline;font-size:1.4em;color:#e31c3d;} :Mj (C"[ AaN];N`IzD, . All were seen at no out-of-pocket cost, regardless of insurance. Additional efforts in the future are needed to more fully reach nonclinical frontline workers. A total of 134 mental health allies were assigned to approximately 2,556 staff in or deployed to frontline units (for example, ICUs, emergency departments, inpatient medicine, or labor and delivery). FOIA Topics included general insights on behavior and experiences during disasters, identifying burnout and mental distress in oneself and others, establishing techniques that enhance well-being, and finding ways to manage grief. is Professor, Departments of Psychiatry and Behavioral Science; Neuroscience; and Pediatrics, MMC/Albert Einstein College of Medicine. Staff | Montefiore St. Luke's Cornwall Hospital. Team support and time frame were arranged for clinical units on request by local managers and clinical directors. Parenting skills group sessions were offered via telehealth weekly, with between-session materials exchanged via e-mail. The Network is made up of three acute care hospitals including Einstein Medical Center Philadelphia, the largest independent academic medical center in the Philadelphia region training over 3,500 health professional . -Managed training program for 400 administrative staff on implementation of EPIC systems electronic medical records. Anecdotally, we believe staff interested in faith-based supports sought those within communities familiar to them rather than through the workplace. At MMC, team support sessions were conducted for frontline health care workers both remotely and in person. The most heavily used service during the pandemic were the SSCs, and the least used service was the clergy support. 2020. The SSC consisted of a main entrance room and four additional smaller spaces, with couches, massage chairs, and computers. @media (max-width: 992px){.usa-js-mobile-nav--active, .usa-mobile_nav-active {overflow: auto!important;}} Careers, Unable to load your collection due to an error. [A member of your team] was outstanding this morning with our group. By U.S. Mail: 111 East 210th Street Bronx, NY 10467-2490 Via interoffice mail or FedEx: 555 South Broadway, Bldg A Tarrytown, NY 10591. Find a Provider Various mental health support services were implemented. 2023 White Plains Hospital . Read more X Become a Member Home About us Donate. *}8gppQsO d,Lvgwf{n?LN4~dR0~NBm7>AP' endobj We are committed to assisting employees to achieve optimal health, happy lives and safe work conditions. As far as management goes, sometimes they have no ides what is going or even how to do their jobs. POSITION SUMMARYThe Communications Specialist is responsible for managing Atlas Healthcare Partners' day-to-day internal communication efforts. The staff has been so supportive and makes it such a warm and welcoming space during this hectic time. OK. www.citrix.com | | | | | | | | | | Frontline staff received an e-mail with their allies contact numbers and information on the program. The energy in this roomwe know you care and listen and take good care of us. This report provides an overview of the interventions implemented at Montefiore and provides preliminary insights on the utilization and value of these ongoing services. Multiple interventions were instituted at Montefiore, including psychoeducational resources, a phone support line, Staff Support Centers (SSCs), mental health treatment programs, team support sessions, peer support outreach, wellness programming, and clergy support. We value our employees' skills and talents and are proud to offer a robust compensation package that goes beyond competitive pay. Center for the Study of Traumatic Stress . The interventions instituted at Montefiore included psychoeducational resources, a phone support line, Staff Support Centers (SSCs), a clinical treatment program, team support sessions, peer support outreach, mental health and wellness programs, and clergy support. Before sharing sensitive information, make sure youre on a federal government site. 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, Obtain a price estimate for your services, Allied & Other Health Professional Training. Web-based resources were also developed and placed on the MMC internal website, which served as an institutional repository for timely and evolving COVID-related information (for example, infection control guidelines). All staff were asked to sanitize carefully upon entry. 200 Lothrop Street Complete details are contained in the Plan documents and/or insurance company contracts, which legally govern the Program and which are controlling in the event of the conflict. Others were referred from the emotional support line and the Montefiore Emotional Support Allies (MESA) program. The portal for all UPMC patients EXCEPT those in Central Pa. 2020. Online access. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 14 0 R 15 0 R 16 0 R 17 0 R] /MediaBox[ 0 0 540 720] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> bVL]L_qUL~ \'b!p8ZM(q-'|wjAgXssY`Z1,&bXN WDy+q_=.Fb:8e8c3q+7:D,VVF*p4*/o%I,J9;xXAg6.&. The phone line was discontinued on June 19, with callers referred to MMC psychiatry outpatient services and employee assistance programs, as well as to a NYC mental health hotline (NYC Well). The most common Montefiore Medical Center email format is [first_initial] [last] (ex. OSHA cited Montefiore for one serious violation under the general duty clause, with a proposed penalty of $13,653, for not providing a workplace free from recognized hazards likely to cause death or serious physical harm to employees. Who is eligible for income protection benefits? Montefiore provides information and support to associates and employees of Einstein College who are parents or caregivers for children. Montefiore expects to continue these plans indefinitely, but reserves the right to change, modify or terminate the Plans in whole or in part, at any time and for any reason. Anecdotal feedback suggested these resources to be both validating and practically useful. I Fought Two Plagues and Only Beat One. %PDF-1.5 Benefit offerings are reviewed annually to be certain that we are offering plans that have proven to be market leaders. a Good medical job. Battle buddies: rapid deployment of a psychological resilience intervention for healthcare workers during the COVID-19 pandemic. jdoe@montefiore.org), which is being used by 89.8% of Montefiore Medical Center work email addresses. At MMC, a phone support line was developed for health care workers, facilitated by psychologists, social workers, and psychiatrists from the Department of Psychiatry and Behavioral Sciences and other departments. Details: WebMontefiore Health System is comprised of 10 member hospitals and more than 200 outpatient ambulatory care sites that provide coordinated, comprehensive care to montefiore intranet for employees related questions/issues: All absence management (FMLA, disability) related questions/issues. , prompted by employee complaints, determined that Montefiore Medical Center in the Bronx lacked adequate safeguards for employees in the pediatric emergency department of the Childrens Hospital at Montefiore. Virtual art sessions (30 minutes) were offered twice daily three times a week. NEW YORK Registered nurses, certified nursing assistants, patient care technicians and security officers provide essential services in healthcare settings. AFLAC Supplemental disability 201.628.4624 Alvaro_montenegro@us.aflac.com, Benefits Analysis, Inc. (BAI) Cobra and FSA 800.224.5110, Empire Blue Cross Blue Shield Medical 800.889.4817, Express Scripts Prescription drugs 800.334.8134, LegalShield Legal assistance 800.654.7757, EMPOWER Retirement solutions 800.743.5274, Cigna STD/LTD or family medical leave 888.842.4462, My Work Life Balance Support/EAP 800.272.7255, Tetley Financial Partners Supplemental life & disability insurance203.521.3894. Unsolicited comments from attendees included the following: Although we refrained from conducting a formal survey of visitors to minimize burden and obviate concerns about confidentiality during an overwhelming time, the volume of visits and the influx of requests to maintain some form of similar staff support beyond the pandemic generally support the degree to which this form of support was believed to be feasible and supportive. Information about Montefiore's response to COVID-19. Montefiore Health System (MHS) is a multisite complex health care system located in NYC and surrounding counties, serving a diverse patient populationincluding communities disproportionately affected by COVID-19. Very few health care staff chose to participate in this service. COVID-19 Pandemic Response Resources. Caregiver Support Centers (CSCs) across the main campuses of MMC were previously established to provide a comforting environment for family members with loved ones in the hospital. Preliminary insights were gained on the acceptability and utility of each type of support. Our goal was to provide support to all staff at a NYC epicenter, but many of our services, such as MESA and team support sessions, were concentrated on clinical rather than nonclinical staff such as sanitation, cafeteria, and patient transport workers. Jun 5, 2020. nxL.]z&wGk{`O%-\Q>pE/br v7Q?\+xHkr}A|;`l7{ L]%-;&L/BFit h@{0`]sq`N}3MNWqvzmt Gg;axoX !{q#a>~X/%>YB#+8`1z9 "IxV EASY WAY TO ORDER ONLINE: Shop from home with convenient online ordering 24/7 utilizing your secure log-in at www.cintas.com Your username is assigned to you by your organization. endstream endobj 47 0 obj <>stream It was nice to have a space where we could express ourselves, not be expected to work, and know someone who was there to take care of us. The Montefiore Emotional Support Allies (MESA) program was created as a format in which nurses, physicians, physician assistants, respiratory therapists, and house officers serving on the frontlines were paired with a Montefiore psychologist, social worker, psychiatrist, or psychiatric nurse practitioner as an ally, who offered peer support, information about resources, and assistance, if needed, with referral for treatment. About Us. Associate Wellness offerings available to Montefiore employees include: The Montefiore Wellness Portal, which features telephonic health coaching, meal plans, wellness challenges, and an annual wellness report upon completion of a health questionnaire If you are a full time or part-time employee budgeted to work 22.5 hours or more a week, you may participate in the health care plans. 2 Montefiore Medical Center (MMC), located in the Bronx, the borough hardest hit in New York City (NYC),3 implemented various mental health services to support the emotional needs of staff. 5908, Verizon Wireless Cellular discounts 973.224.3749 Jayesh.khatri@verizonwireless.com, 529 NY College Savings Plan College savings 914.471.6657, LiveWell Well-being coaches 2C Main Corridor 914.849.3027 Nicole (x3027), Catalina (3028), J. The Montefiore Learning Network and our education partners across Montefiore Medicine work closely together to provide exceptional learning programs that enhance our capabilities to perform, serve, and lead in our relationships with each other and the delivery of our excellent patient care. .cd-main-content p, blockquote {margin-bottom:1em;} Video or In person interview. We hope to incorporate this information as we develop playbooks for effective supports recognizing the inevitability of future pandemics and other public health crises that profoundly affect the mental health of health care workers. Continuously updated written materials were also provided to parents. Occupational Safety and Health Administration. Albert Einstein College of Medicine . Image. She connected so beautifully with them, giving to them her compassion, empathy, and direction, opening the door for them to grieve, and begin the healing process. *Employees in the Local 1199 collective bargaining unit are not eligible for the Hospital contribution. %%EOF An inspection by the U.S. Department of Labors Occupational Safety and Health Administration, prompted by employee complaints, determined that Montefiore Medical Center in the Bronx lacked adequate safeguards for employees in the pediatric emergency department of the Childrens Hospital at Montefiore. .usa-footer .grid-container {padding-left: 30px!important;} hVn8ylPxyDI@a5Am Federal government websites often end in .gov or .mil. No credit card required. Med Calc/Med Administration Quizzes 15 questions each. Initially, the service was available with limited hours, but it was quickly expanded to include access from 8:00 a.m. to 10:00 p.m., seven days a week. OSHAs role is to ensure these conditions for Americas workers by setting and enforcing standards, and providing training, education and assistance. An inspection by the U.S. Department of Labors. The Wakefield and Weiler centers were staffed by members of the social work department. endstream endobj 44 0 obj <> endobj 45 0 obj <> endobj 46 0 obj <>stream During the COVID-19 pandemic, preliminary studies revealed that a significant proportion of health care professionals, particularly at the epicenters, were experiencing unprecedented levels of anxiety, insomnia, depression, and distress.1 #block-googletagmanagerheader .field { padding-bottom:0 !important; } 71 0 obj <>stream If youre thinking of joining Montefiore, go to www.MyMonteBenefits.com/thinking-of-joining-montefiore and click on the appropriate job classification for highlights of the comprehensive benefits available to you when you join our outstanding team! 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Partnership with Albert Einstein College of Medicine, Allied & Other Health Professionals Training, Community and Population Health Dashboards, www.MyMonteBenefits.com/thinking-of-joining-montefiore, Obtain a price estimate for your services, Allied & Other Health Professional Training, Healthcare benefits with medical, prescription drug and dental coverage, Flexible Spending Accounts that provide valuable tax-savings opportunities, Life, Accident and Business Travel Accident Insurance, Paid time off for illness, vacation and holidays, Disability benefits to protect your income if you are ill or injured and unable to work, Tax Deferred Annuity 403(b) Plans to help provide for your future financial security. The SSC has provided a space for me to rejuvenate, nourish, and relax. Resources also included infographics with emergency phone numbers, anticipated reactions to a pandemic, breathing exercises, coping skills, and food and child care resources, along with a mental health resource guide with information on internal and external mental health services. Thank you for your cooperation. The ALR Form is also available on the Intranet under the Human . Our Wellness Initiative - To Your Health! Results for Development (R4D) is a leading non-profit global development partner. Einstein Physicians Holland Pediatrics - Dresher, Genuardi Family Foundation Maternal Health Center, Collegeville Multi-Specialty and Primary Care, Einstein Physicians Women's Associates for Healthcare, Pediatric and Adolescent Ambulatory Center, Einstein Physicians Holland Pediatrics - Bustleton, Einstein Physicians Holland Pediatrics - Frankford, Einstein Pediatrics Specialties at Levy Building, Einstein Healthcare Network King of Prussia, Einstein Healthcare Network Plymouth Meeting, Einstein Medical Center Montgomery Women's Center, Directory for Minerva D. Braemer Medical Arts Building, Nicholas and Athena Karabots Medical Building, Faith, Family and the Right Treatment Team, Transcatheter Aortic Valve Replacement (TAVR), Einstein Medical Center Philadelphia Services, Einstein Medical Center Montgomery Services, Einstein Medical Center Elkins Park Services, Facing the Future with Courage After Heart and Bariatric Surgery, Putting His Confidence in His Surgeons Experience, Feeling Better Than Ever After the MitraClip Procedure, Pre-exposure Prophylaxis (PrEP) and Post-exposure Prophylaxis (PEP), Kidney & Pancreas Disease & Transplantation, Surgical Nursing at the Einstein Surgical Center, Centering Pregnancy Program & Prenatal Classes, CenteringParenting Program & New Parent Classes, Urogynecology, Pelvic Reconstruction & Pelvic Floor Disorders, Einstein Complex Family Planning Center in Philadelphia, Reflecting on a Life-Changing Wrist Repair, Our Letter of Solidarity to Parents & Patients, Nuestra Carta de Solidaridad a Familias y Pacientes, Body Contouring Surgery After Weight Loss, Urologic Trauma, Reconstruction and Prosthetics, 10 Tips for Dealing with Difficult Emotions During COVID-19, Notice of Nondiscrimination and Language Assistance Services, How to Make the Most of Your Doctor Visit. When such hazards exist, employers must develop and maintain an effective workplace violence prevention program. , In addition to providing individual therapy, SMART-FAM parenting groups were also developed with a heavy emphasis on parent management training, mindfulness training, and acceptance and commitment therapybased self-compassion training. The EAP is offered at no cost to you. Get Verified Emails for 9,989 Montefiore Medical Center Employees. endobj At MMC, discussions between colleagues in psychiatry and medicine highlighted a need for proactive peer outreach and support. Select MyUPMC to access your UPMC health information. If you are unable to verify your identity on-line or have other issues, please contact (914) 349-8346 or MyPay@montefiore.org. Click here to log into your patient portal. In addition to a robust ambulatory care network, MHS has 2,977 inpatient acute care beds and 150 skilled nursing beds. No password is required to access the Internet. Together, our team supports the goals of the organization through its commitment to attracting, sustaining and inspiring great individuals to ensure workplace excellence. hbbd``b`$C` @b@B=`c- %I 0 q4aHr?O g Municipal and school employees in New Rochelle who already received vaccinations at Montefiore will still need second doses in a month. <>>> As this population includes employees who generally have lower incomes and are more likely to be people of color, these groups are potentially more profoundly affected by the virus along with its economic effects and other downstream impacts. (3029), Childcare of Westchester Child care 914.761.3456, ext. We also are surveying staff to obtain further quantitative and qualitative feedback on the impact of the individual supports described to advance knowledge about effective interventions for supporting the mental health of health care workers and mitigating against the development of post-traumatic stress disorder and other potential consequences of a pandemic such as COVID-19. Montefiore Medical Center is an academic medical center and the primary teaching hospital of the Albert Einstein College of Medicine in the Bronx. Associate Wellness initiative aims to promote a worksite culture that supports the physical and mental well-being of our associates, and encourages them to make healthy lifestyle choices, understanding that in caring for others, we also need to care for ourselves. Montefiore Medical Center Corporate Human Resources Division HR-Benefits Office. The site is secure. Search. Accessibility Although many services were available to both clinical and nonclinical staff, outreach was primarily to clinical staff. Their work also exposes them to various on-the-job hazards, including assault and other forms of. Unsolicited remarks from staff included the following: Requests for these sessions were often based on word-of-mouth referrals from other units that had found them helpful as well as repeat requests from units that had sessions earlier in the pandemic, suggesting their usefulness. offers programs and services that encourage you to maintain a healthy lifestyle through: Montefiore's Benefits Program For Your Benefit covers many different benefit areas which can be individually tailored to best fit your needs. Employee resources; Careers; Patient Relations Department; 914.681.0600. ~PlBIl:Cp89<( Ac# 1(|(8^ BJ**>&"Pr6NZSQT1Gs8dyf-A*[E'PTfLZ']e],Vj,v|SM-&q %PDF-1.5 % 2023 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences, Supplemental content provided by Healthwise, Incorporated. RN Interview- Phone screen interview with HR. `E r;2I09r$}qU8psJ7"$,Q^# du0'vudK4YyBHI_AgMSi8Z!4XD@:QG?0$P~. WPH offers generous paid time off to all full-time and part-time employees based on job classification and length of service. On March 18, 2020, as visitors were generally no longer allowed in the hospital, the CSC at the Moses campus was converted into an SSC for frontline workers.
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