A restart can fix many loading issues and the black screen bug. Then did all of the above nothing worked. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. The following message is shown if your device is unable to use the STV Player app. Its also a good idea to try a different HDMI port on your TV if there are multiple. They arent wi fi 6 firesticks. I get stv player but old version and can't seem to update. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. Weeks after purchasing it. in. Thats the same issue Im havinghave yall been able to fox yalls? We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. I was going insane because like you said there was no time to do anything. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. I am using the power supply that came with it. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. If it's not turned on, the Fire Stick can't do anything at all. Still wont work. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. Search our help centre for help with out web site, Mobile apps or TV apps. Spend an hour of your time and fix your stick. Any other ideas? If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Two Fire stick lite not one works. It finally updated. 06-07-2021 Everyone should do thisworth a shot and it did not take that long. Ever since Amazon updated their home menu, none of my fire sticks respond. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Thanks! Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. Did EVERYTHING in this article, nada. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. It helps if I restart fire stick thru settings, but now Im having to do every e evening. Now it constantly crashes and restarts. From there, click the 'Settings' icon followed by 'All Settings'. Is that the problem? @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. Prior to trying to watch the mentioned program the fire stick worked fine! NONE of the recommended fixes have worked. Treat it like a hard drive. Thats exactly what mine is doing, and none of these suggestions are working. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. - last edited How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. Click on the Join STV/Sign in button. Be sure your TV is turned on. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. Why??? Step 2: Navigate to Applications > Manage Installed Applications. The Fire TV will automatically pair with the remote. Poor fire stick device. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Amazon helpful but Im about to bin the firestick and just buy a smart TV. No more black screen! If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Just contact Amazon they gave me a new remote and all is fine now. However, any affiliate earnings do not affect how we review services. They all work fine. Once you plug it back in, you should see the Fire TV logo as the device boots back up. If your network wont connect, ensure that you are entering the correct password. What I have found is that the built in player has this issue. and that's ok because we're here to explain all. Ive got a blue screen with no signal despite the correct HDMI input. in. Ive changed batteries, tried the select/ play button. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? They could not fix so might as well smash it. Go to Home > Settings > Support > About This TV. I cannot get past the installing updates as well. so the stick is pretty much useless. Whats the problem, Roku, Tivo all work? I have tried resetting, rebooting, etc. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. One tech said this is a common problem , another said it is rare! I tried every suggested troubleshooting method but nothing worked. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. Did a factory reset. Might have to call a number for customer service. We recommend working through this list of checks and fixes in the order outlined below. Because frankly I dont trust that buying a new remote is going to fix the problem. It is very convenient having tested . Your. Yes My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . I cant figure out why. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. One, that is within feet of the modem often says cant connect to wifi. I have the same issue. What to do: Open the STV Player app. Also get buffering, no internet collection, apps not working. Also, have you tried a Smart Hub reset of the TV? Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. Use a direct power source. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. 17-06-2022 Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Reading, learning, fixing stuff, volunteering to help others, etc. Is this a plot by Amazon to get us to buy new? There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Reset the WiFi. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. Keeps scrolling rapidly by itself. I hope Amazon comes up with an answer soon. Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? 15-06-2022 If you're looking for an awesome TV, read on while we guide you through everything you need to know. 1 Firestick and I get issues daily. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Bought mine to replace a seven year old version that worked fine but was very slow. All of these are very helpful if you can get the firestick to do anything except constantly reboot. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Then, sign back into the network to reconnect to it. Fire stick is optimizing system storage & applications but never return to the normal menu. 15-06-2022 It started with buffering and now it says network disconnected. If you are having this issue we would Look the for the red In many cases, restarting the device and WiFi router can help. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not sure what to do now. Unpacked the Firestick and set it up correctly. If youre not signed in, enter your email address and click Continue. Is there any other easy way to factory reset?? Now its saying FireTV with three dots at the bottom of the screen. I am fed up. This, too is a new development. Thank you thank you thank you!!! I tried everything abov. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. Turned on/off the TV. This is making me consider switching to Roku after being with Fire Stick for 5 yrs! Having the same issues. when i put my 4k max factory default it goes back to main screen, it wont let me do it. QE49Q80TATXXU Software is up to date, 11-02-2022 How do I fix sound delay on my Fire Stick? 12:20 AM These errors are. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. I am giving up and just ordered a ROKU stick. Holding down the select play/pause does nothing. Im curious if youre happy with it? A laser TV is essentially a laser-powered ultra short throw (UST) projector. Im not even sure where to go to fix this issue. Problem solved. STV Help and Support. When I finally get into settings, it boots me out of any app I open without even attempting to open it. Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Ive done every update, changed batteries, you name it, its been done. Im sitting here staring at a tv that looks like its off! First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. Open a different app. Last time I used the stick, I allowed it to update and it was just fine during that session. I dont know what to do anymore. Is it from the weather??!!! Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. What do I do? Monty.I did this and it totally fixed the problem on both my firesticks. I like the firestick options much better but it will not load. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. postcode and select your marketing preference. STV Help and Support. Can I watch STV when I'm on holiday? It lasted almost 2 years. Should I not buy movies? If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. The other, doesnt respond 80% of the time. You may need to re-pair your app remote with your Fire TV Stick if it is not responding. There shouldnt be any storage issues! Freezes on logo at restart. I have had issues since 9 am cst this morning. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. Just the Amazon logo. Thats my issue as well. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. Another TV with a fire stick is fine. 01:55 PM Note; If youre already registered for an STV player account, youll be asked to enter Im having the same issue as of 2023 fire stick is not loading. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. How do you factory reset the firestick? As with most electronics, a good old restart can usually do a device some good. Dont be afraid of losing your apps. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. Ive unplugged the stick from power and changed HDMI ports then changed it back again. Check your TVs HDMI input. Reset the Fire Stick. I have tried everything, the remote is not functioning at all. Thank you so much! Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Ive tried everything from disconnecting everything but nothing happens. I use 5 firesticks. May change to ROKU. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. Same problem. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. Who needs to be held accountable? Hoping it will correct itself. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. Mine is doing exact thing. Tried the trick of holding the selector button and play/pause button together still nothing. Let us know if you liked the post. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. Free for everyone in the UK. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. Click on the 'Join STV/Sign in' button. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. No. . Digital Trends Media Group may earn a commission when you buy through links on our sites. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. Doesnt even give me a menu to select from. This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Mine is doing the same thing. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. have noticed that problems have started on over the last 2 days. If you're still having problems, you likely need to boost your Wi-Fi signal. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Sorry we couldn't be helpful. It just blinked out in the middle of a program, and nothing I do works. It will go to Home Screen and then restarts. Please provide a valid email address to continue. Casting content to a Fire Stick from a smart device or computer can require extra work. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? Remote control batteries are fresh. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. There is sound on start-up when Fire Stick first appears on-screen, but not after that. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. 06:01 PM Right John! in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 However, there is a fair bit of overlap when it comes to some of these problems. No charge! Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. Wtf? TV brightness wars: how bright does your TV need to be? I also changed the batteries even tho they were not that old. Amazon Firestick Not Working: 2023 Troubleshooting. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? Step 3: Remove the batteries from the remote. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. of the page. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. Doesnt load, kicks me out of being registered, and Im getting tired of it. Youre the only one who gave any info on how to fix! The solutions shown on this page apply to all Amazon Fire Stick models. I tried the fire stick on 2 other TVs and it worked perfectly fine. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. Have you had many issues with your Fire TV Stick? If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. There is differently a glitch with the STV player and the samsung software. mine keeps restarting completely. This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 I only have firetv showing up on my screen and been reading for a long time. Frustrated and really annoyed. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. You'll be presented with a web address and unique 5-digit code on your TV screen. What Is the Trans-Atlantic Data Privacy Framework? in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. So Ive been reading about Roku. Youview: I hear a loud pop/static sound between every ad break. Eventually I will get the frown cloud. I have a rental house where most annoying is the fact that the live menu is not working. Sorry, an error occurred during subscription. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Step 2: Release the buttons and wait 60 seconds before continuing. Mine is stuck downloading an updated. Your email address will not be published. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. Copyright 1995-2023 All Rights Reserved. in. I guess its time to scout out alternative streaming sticks. In Tv screen only shows Amazon but not working. Paramount+ has been problem for 6-8 weeks but this week its Disney too. So, I turn on whatever in the evening, and remove the batteries. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. Firestick worked fine then next day it didnt. iPhone v. Android: Which Is Best For You? I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. When screen mirroring my phone the tv screen freezes up. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Why does my Fire Stick turn on and off by itself? Today's tech news, curated and condensed for your inbox. I am having the same problem. This is not an Amazon problem. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. All I get is a flashing screen. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. I noticed the difference during that change too. I have a Roku tv in another room and have no problem connecting with it. Ive tried everything as well. The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. in, same problem. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. Step 6: Reinsert your remotes batteries. You can get cheaper deals if you sign up for longer than a month but that all . Keep checking back for updates from editors whenever there is a verified TV player outage going on. Is this true??? Error code PLR-1002. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. Nothing is working. Did u get it to work? A restart can fix many loading issues and the black screen bug.