1. Why did the venue decide to use AXS Mobile ID? If its something that is happening soon, you may not want to wait too long to transfer your tickets in case something comes up and youre unable to make it. On the Review page, click the List Tickets button to finish. You should notify Stubhub and tell them you need to change the delivery method. How do I print my e-tickets? Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. You will then be prompted to enter the name and email address of the person you are transferring the tickets to. of Health (Vault), rapid tests, and over-the counter (OTC) tests. Second, check the terms and conditions of your ticket purchase to see if there are any restrictions on transferring tickets. Any help would be appreciated! If your friend already has an AXS account, the tickets will be transferred instantaneously. Get the inside track as a First Avenue Member. Physical or Hard Stock tickets . We will inform all ticket holders via email of any event updates. Select the ticket(s) you would like to transfer 4. If you need to exchange a damaged item for the same item, please send us an email (info@first-avenue.com) including your order number and a photo of the damaged item. First Avenue & 7th St Entry and all of our establishments BAN GUNS on the premises. We are shipping items weekly, but there is a delay due to the current circumstances. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Finally, there is a $5 per ticket service fee that will be charged by StubHub. Click the Sell button next to the event in your AXS Account. When listing tickets, you decide how long your listing will be available for others to buy. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting A variety of tests will be accepted, including from the Minnesota Dept. 2023 Target Center. Search Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Overall, transferring tickets is a great way to ensure that you dont lose out on money if an event is postponed or cancelled. For more information, click here. First, log in or create an account on StubHub. When its time for the event, they can open the app to show their tickets on their phone. Once again, once all of the necessary information has been entered, you will be able review your order and then submit it for processing . After that, the tickets will be theirs to use with the AXS app. How do I use my AXS Mobile ID to enter the venue? If you have any questions along the way, dont hesitate to reach out to customer service for assistance. If you have tickets to an event that has been postponed or cancelled due to the coronavirus pandemic, you may be wondering if you can transfer your tickets to another person. If an event reaches its ticket limit, AXS will no longer sell any more tickets for that event, even if someone tries to transfer their tickets back to AXS. Make sure that you have accepted the tickets prior to heading to your event. How do I get into my event with Electronic Transfer tickets? If youre unsure whether or not your specific tickets can be sold on StubHub, we recommend reaching out to StubHub directly for assistance. If you already have an AXS account, the tickets will be transferred to your account The most common reason is that the event organizers have not allowed ticket transfers for that particular event. ONLINE: Click on a Buy Tickets button in the. No weapons of any kind will be allowed on the premises. As a reminder, please check individual concert and event pages for specific details, as some artists may have different requirements than our general venue policies. You can find a free testing location near you HERE. Click the Transfer button next to the event in your AXS account. Mobile Entry is the easiest and safest way to access tickets to your events. There are a few ways to transfer AXS tickets. Your guests will need to create an AXS account to receive tickets. AXS Mobile ID allows for convenience, flexibility and security. Just follow these steps: And you're done! Sign in or create an AXS account. It really depends on the individual situation and what will work best for you. At AXS, we want fans to have the best possible experience when using our tickets. From there, youll be prompted to log in or create an account. If available, youll see the option to get tickets with AXS Official Resale on the event page. If you are attending a show at First Avenue, 7th St Entry, Turf Club, or Fine Line, contact us in the office Monday through Friday 10:00 a.m.6:00 p.m. via email info@first-avenue.comabout making necessary accommodations. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. smartphone, you may use the credit card you used to purchase the tickets. Then click Send. Getting tickets in your AXS account Print. It depends. Then click on the Transfer button next to the listing. Go to your events, select the event you are transferring tickets for, and tap Transfer. Theyll just have to create an AXS account to claim their tickets. See below for venue-specific instructions. How do I set up an AXS account? The Loge and Balcony sections at the Palace contain fully reserved seating. If an order wont let yo u attempt a second Transfer immediately , we recommend waiting until closer t o th e event date as sometimes new inventory becomes available as we get closer t o showtime which could make your order newly eligible for Tran sfer . However, there are some restrictions on how and when you can transfer tickets. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Usually there is a waiting period of a few weeks. You will enter your community username and new password and done! Search However, if the event is still some time away, you may have more flexibility with when you transfer your tickets. Delivery can be delayed for some events, and youll see more info on the event page if there is a delay. Review and complete the transfer. If your item is a pre-order item, please check our website to verify when we anticipate this item will be in stock. Why did the venue decide to use AXS Mobile ID? If youre looking to transfer your AXS tickets, youll be happy to know that its a pretty simple process. The last way that you can send your AXS ticket to someone else is by going through the transfer tickets option when you are logged into your account on the AXS website. Otherwise, you have until your friend creates an account to cancel the transfer. Yes, you will need aPhoto IDto enter our venues, and also to claim will call tickets. Once youre satisfied with your listing, click List my tickets. We want to help you have a great trip! AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. New boost Now all thats left is to wait for someone to purchase your tickets! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. No paper tickets required. You can transfer your tickets as soon as you receive them. I believe I did the same thing. Find out more at https://faq.axs.co.uk/ and axs.comFlash Mobile Delivery is a digital ticketing system, with tickets assigned directly to fans attending.This will now be the only customer admission method at venues including The O2 and The SSE Arena, Wembley. Can I cancel a ticket transfer? Find the order that contains the tickets you want to transfer, and click on the Transfer Tickets button. On the event page, there will be a link that says Transfer Tickets. Click on that and follow the instructions. It also gives you the ability to sell, buy and transfer seats through a marketplace endorsed by Mandalay Bay Events Center. On the Review page, click the List Tickets button to finish. 2. Many fans find it best to TRANSFER the seats to their guests prior to the event. 2. If you are not currently vaccinated, you can find out when, where, and how to get a free COVID-19 vaccine via Minnesotas Vaccine Connector HERE. This is a great feature if you cant attend an event and want to sell your tickets, or if youre looking to buy tickets from someone else. On the next page, enter the email address of the person you want to transfer your tickets to, and click Send. The recipient will then have 24 hours to accept the transfer. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App The answer to this question is actually quite simple. Tickets purchased through unofficial sources (such as Craigslist, All you need to do is log into your account on the AXS website and click on the Transfer Tickets link. Here's how it works: Click the Transfer button next to the event in your AXS account. Flash Mobile Delivery allows you to manage your tickets digitally, with the. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Please refer to an events specific ticketing page for more information on seating availability, selection, and pricing. For most orders this limit resets at 12:01am PT , but for some events happening in multiple time zones it may reset at different times . Yep! When you purchase a ticket on AXS, you have the option to transfer it to another person up to two times. What if my guests arrive at different times? You will receive an email when your package has been shipped. If all of these things check out and you still cant transfer your tickets, then there may be something wrong with the AXS system itself. Sign into your AXS Account and click Listings, Valid, State-issued, Drivers License (not clipped or punched VOID), Valid, State-issued, Identification Card (, The name of the item you received in its place, A clear photograph of the item you have received, Masks are final sale and are not eligible for returns and exchanges, Sale items cannot be returned or exchanged. This option allows you to select which tickets you want to transfer and then enter the contact information for the person who will be receiving them. This information should be available on the events website or through customer service. If they accept, theyll receive an email with instructions on how to access their new tickets! Heres everything you need to know about transferring AXS tickets: The recipient will then get an email from AXS with a link to accept the transfer. THE DEPOT: Located next door to the 7th St Entry. Transfer Help How can I recall a transferred ticket? var firstViewport = document.getElementsByName("viewport")[0]; All bags may be checked for free, except at the Palace Theatre where bag check is $5 and mandatory for all large bags and backpacks, and at The Fitzgerald Theater, which does not have a coat check. First, log into your AXS account and find the event you want to transfer tickets for. We are changing the way you register and sign-in to the StubHub Community. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App You can usually transfer your tickets to another person up to 48 hours before the event. 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When your tickets sell, youll receive an email informing you of the sale. Our standard policy does not allow video or audio recording at our events. To transfer your tickets, go to the event page on AXS.com and click the Transfer Tickets button. There are a few reasons why your AXS tickets may not be transferable. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. When its time for the event, they can open the app to show their tickets on their phone. If there is, youve probably reached that limit and wont be able to do it anymore. If youre having trouble transferring your tickets or dont see the option to do so, you can contact AXS customer service for help. After that, the tickets will be theirs to use with the AXS app. At this time, we only exchange items if they are damaged. All shipping takes approximately one week once your order is placed due to limited COVID-19 staffing precautions. Accessibility a carbonhouse experience, To quickly bring up your AXS Mobile IDfor your next event, click the Tickets icon in the Timberwolves + Target Center app or Upcoming Event Icon in the AXS applocated at the bottomof the screen, Show the AXS Mobile ID to the usher to scan at the entrance, You'll receive a paper seat locator to help find your seats. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Your tickets will no longer be listed for others to buy. There are many scammers out there who are looking to take advantage of unsuspecting fans, so its important to only work with companies that you know and trust. There are a few reasons why AXS may not let you transfer your tickets. I can't print my e-tickets. Once youre logged in, follow the instructions on the screen to complete the transfer. More information can be found at the. Then when it sells and you are paid, you transfer it using the app. Here's how it works: 1. To also receive updates for our other venues, select below: You've been successfully subscribed - thanks! On the review page, click the Transfer button to send the tickets. Youll need a credit or debit card handy in order to complete this step. From there, select the event you want to transfer and click on the Transfer Tickets button. Select the tickets to transfer and enter the recipient's information. Upon inquiry, First Avenue will confirm delivery to the address provided, date of delivery, and tracking information from the shipping carrier for the customer to investigate. To manage your tickets, click on the Ticket Icon located at the bottom of the screen where you can view all of your upcoming events and also transfer tickets to friends or sell tickets you can't use (if available on your event). Click 'Continue' Review the information and click 'Transfer' From the AXS App endorsed by the venue. If they arent, then AXS wont let you do it. delivered to the buyer automatically. For additional digital ticketing information click here. How many times can I transfer my AXS tickets? The tickets will be AXS or AXS Transfer . What do I do? If they already have an AXS account set up the tickets will go in their account automatically. Although most tickets are uploaded to your SeatGeek account, some venues require their tickets to be delivered via a third-party service like AXS. This field is for validation purposes and should be left unchanged. AXS Mobile ID What is AXS Mobile ID? AXS Mobile ID FAQ. If youre looking to transfer your AXS tickets to StubHub, there are a few things you need to know.