Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. It is my hope that you see fit to give us a second chance to win your valuable business back. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Surprisingly good place with an interesting main lobby / restaurant area. Lock in the lowest price from these sites. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. If you stayed at this property through Booking.com, you can write a review. Colorado Springs, Colorado 80920. (Click on the Red Icon to view detailed bed bug reports. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. Pizza, Service was amazingly efficient. Sincerely, John Wilkins/Owner. The room was very nice, clean and in great condition. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Overall, still comfortable and friendly service. Each review score is between 1 and 10. Friendly and informative front staff. We enjoyed the warm indoor pool and the breakfast options. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Oh, & rooms were almost sound proof! On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. She contacted me later in the day and said she would e-mail me their report. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. Booked this on a major travel site for an incredibly low price. I'm seeing where it says both? Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Reviews are most valuable when they are original and unbiased. Contributions should be travel related. Service was excellent and employees were here helpful and friendly. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Steakhouse, The room was not very clean. Hotel was clean and had a pleasant clean smell. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. A chef was available to make made to order eggs/omelets! Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. I was not told that the rooms all along the hallway we being renovated. Use cautionwhen using pesticides and always follow label directions. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Check your selected option for more info. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. Breakfast is unreal. We stayed at this hotel last summer, June 2010, and left with some bites on us all. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Nor could we call out in case of an emergency. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Bedbugs in room. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. NEVER again! Room was a nice surprise- nice size, comfortable beds and chair. They are also responsible for the costs associated with eradicating the unit of the pests. Kids will love the heated pool. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. Contributions should be appropriate for a global audience. 3. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Review tags are currently only available for English language reviews. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We went back to the area for spring break and decided to stay there again because of the location and price. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Please dont include personal, political, ethical, or religious commentary. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Rooms hallways ,pool area, dinning area. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Breakfast was okay, but servers were nice. Chapel Hills Mall is 1.2 mi away from this hotel. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Basically got one night free with purchase of one night compared to other Hotels in same area. All rights reserved. The Hotel has a regular pest control program in place. Breakfast was above expectations, and the restaurant was on point. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America But I could not overlook the bed bugs. This lets us know our reviews come from real guests like you. For the money, this hotel was beyond worth it. NEVER again! You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We went back to the area for spring break and decided to stay there again because of the location and price. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Top notch guest services. Something went wrong please try again later. Rooms were clean & staff at desk was very polite & professional. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton This is the version of our website addressed to speakers of English in Canada. Your contribution should be yours. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Called back immediately to report and the GM called back fe. The post has more than 60,000 views. I have never received such terrible treatment in my life!! The Academy Hotel | 8110 N. Academy Blvd. <[emailprotected]edbugregistry.com>. Front desk amazing. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. We checked into the hotel and the person at the counter was very friendly and personable. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. when there are so many other options, close by, we will not be staying here again. Staff was really helpful and friendly. The atrium for the hotel is beautiful. Youll never stay anywhere like for the price. "They don't care what your wallet looks like, or what your car you drive. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Local, We all have bed bug bites all over us and they are very uncomfortable! Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Review tags are currently only available for English language reviews. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. The place was very cute and cozy. "One call per month and I was pretty happy. Mountain View was decent but not sure its worth the up charge. Frequent visitors over many years and always pleased. It is my hope that you see fit to give us a second chance to win your valuable business back. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. This is a great value. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. We also missed the free breakfast because it ended at 9am. Breakfast, wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Please see our partners for more details. We allow a maximum of 2 pets per pet friendly room. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday.