Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. NHSmail 2 Training & Guidance. q_}->t~] &[Q~9?3a-tbJ8KtN9y0U Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". Top-up degree programme Staff who have obtained a diploma in nursing can gain a degree-level qualification if they complete three modules at level three. The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. On top of this, video calls can be set up instantly without any need for . OL6 7SG, Designed by Elegant Themes | Powered by WordPress. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Data sources Data were collected through in depth . The cookie is used to store the user consent for the cookies in the category "Analytics". As part of our commitment to providing you the best possible RiO experience, we are doing the following: 1. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. This website uses cookies to improve your experience. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. stream /Image36 6 0 R The note will be in their name and track that you wrote it. Please get in touch for a quote if you would like to book this live online course for your organisation only. Its just changed everything. The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. The course can be tailored to meet your needs and the way that your NHS Trust operates. Lambeth currently has 1,054 staff now using the RiO system. Patients can cancel or request to reschedule appointments at their convenience, enabling self-management of appointment bookings even out of hours. Find out how to enable it. >> It also allows you to see a record of their mood between conversations, giving you a full picture of their mental health so you can make early interventions. You can manage prescriptions and medication digitally and reduce the risk of prescribing incorrect medication, allowing you to increase best practice and reduce costs. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. Perfect for dispersed teams working from home. Date - this defaults to now, the time you are typing the note. We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. We uses analytics cookies to help us improve our website for our users. Thanks to the RiO software information is now available to, and can be exchanged between, the many different staff working in mental health services when it needed. Vital patient information is contained with the EPR system, increasing productivity, reducing delays, and eliminating potential errors. Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. This course is delivered live on-line with a trainer and can be accessed via a PC, or Tablet. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. Speaking about his current condition and caring for him, Kate said: 'Poor Derek's condition currently covers about 11 specialisms of medical care, so getting all the different departments to . Oxford Health NHS Foundation Trust website requires JavaScript, but JavasSript is disabled in your web browser. When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. ", Dr Morris Zwi is a consultant psychiatrist at South West London and St Georges mental health NHS trust, added: "The new system is especially useful in cases where many health professionals are involved, for instance in eating disorders. Sharing data usually requires manual access and duplicate data entry. Improving population health through successful partnerships. >> /S /Transparency Access Rio (previously Servelec Rio) is a future-proof electronic patient records (EPR) system for community, mental and child health providers. Specialty - if you work across specialties/services, select the one applicable to this patient note. The RiO electronic records system takes this further with an additional benefit that patient records are available at multiple sites in real time to those who need to consult them. Failure to do so may delay activation of your Rio account. Only available if your organisation has access to RIO. We appreciate all the feedback given. Old Street Each patient works with at least a psychiatrist, dietician and family therapist. %%EOF By clicking on a 'case' /MediaBox [0 0 595.32 841.92] A leading electronic patient record system for secondary care, it operates across mental health, child health and community care settings and interoperates easily with other systems. /F1 9 0 R hbbd```b``"kB" &H`LU*` It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. Follow details below: Agency You will need to send an email AND attach a copy of your results certificate to: clinicalsystemstraining@oxfordhealth.nhs.uk, Locums You need to send an email AND attach a copy of your results certificate to a team member for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com), Students You need to send an email AND attach a copy of your results certificate to your placement coordinator for them to submit to CAST on your behalf via the following service now form: Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). /Font NB: Your login details will only be distributed to you on submission of your results certificate. My ESR Page last updated: 24 Aug 2022 1 0 obj Information included in this eLearning was accurate at the time of publishing date: December 2022. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. endobj HV[oF~G?g%~"Z%a!JV9clYFs3taggf:2dQr5,pFl4M=$1:M{-c b}'&{W -|`=wMGLT;3CKd )(uln=r>{XWVC+rM/cHq.gF;/}fRgO>*QDij*|oBTsBa8!/U,c9V+]O=6$KdvhqTu^wb.h+@i& Brief Psychiatric Rating Scale (BPRS) - Assessment Form, (coming soon) How toBook Non-Clinical Diary Activity, A series of consultation groups with front line clinical staff from across services to identify how to make RiObetter for you, A rolling programme of information sessions for everyone, via Microsoft Teams, to support your use of RiO, A How to page (this page) has been developed to easily share Top Tips and developments to support you in your use of RiO, This page will include a link to reviewed and updated training guides, Key Users Groups to be reviewed to ensure your voice continues to be heard in future developments of RiO, Feeding back the challenges about staying updated on a system in busy clinical roles will be incorporated into the IM&T role, Clinic prep - preparing clinic room for depot clinic / therapy room for groups / reading notes before appointment. % The opportunity to self-manage their care. You can edit the date if required. It takes stress off me, when I finish at the end of the day, I have actually finished. This cookie is set by GDPR Cookie Consent plugin. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. V:'@n`>.m'%NOWw_,APBbEAmGw'qdW I%N These cookies will be stored in your browser only with your consent. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. Using Rio Mobilise means staff have the information they need while out in the community and has transformed the way they deliver care. Full integration with other systems and software: Significantly enhance care quality, clinical safety . Unfortunately, your shopping bag is empty. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). >> You also have the option to opt-out of these cookies. YJr:&@&ge2k. - The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. Once you have your Trust password you can complete the RiO overview e-learning module on COMPASS. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field You Said: Couldnt book non face-to-face activity in the diary, RiO: It can be done in daily & weekly view. However, you may visit "Cookie Settings" to provide a controlled consent. This is a continuing process which will improve patient care and allow the clinicians working for the trusts to work in a more efficient way. This allows individuals to reach their full potential while ensuring staff are equipped with the skills to meet the demands of patients. <>>> This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies. All clinicians involved in the care of a patient write into the same care record, which enables a care plan to be created more quickly. Please follow the instructions within the eLearning Module to find out more. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Mental health care often depends on many different health professionals working together to provide complex packages of care. endstream endobj 200 0 obj <>stream It does not store any personal data. ", Dr Reza said that the introduction of new systems inevitably required a big culture change. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. It saves time and money, enables faster, safer decision-making at the point of care . ? Kazandra Navarro pitched a five-inning shutout while also belting a three-run home run to lead the Rio Rico Hawks past the Nogales Apaches 10-0 in high school softball on Tuesday. This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. We provide a range of services from acute and forensic Mental Health services for adults and older adults, Primary Care Mental Health, Physical Community services and a range of Childrens services, both Physical, developmental and Mental Health. Perfect for dispersed teams working from home. Actual test kits. These cookies track visitors across websites and collect information to provide customized ads. The Application of an Alert to a Patient Record in RiO briefing paper Introduction The application of the 'Alerts' functionality within a system wide Electronic Patient Record (EPR) can improve patient care and the safety of staff and members of the public. /CS /DeviceRGB eObs software provides you with a tool to digitally record and manage clinical and care observations and sustain high quality and safe care on inpatient wards and throughout your community and mental health care services. Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. Oxleas NHS Foundation Trust was one of the first of the mental health trusts in London to have completed a trust-wide switch to electronic records. Diploma of higher education in mental health nursing www.awp.nhs.uk Designed by Ged Wood, Learning Technologist, Learning & Development, Woodland View, Brentry Lane, Henbury, Bristol, BS10 6NB Team / Ward 7 Quick Reference Guide Version April 2014, for RiO 7 order p32 Print this Quick Reference Guide, double sided, on only 4 sheets of A4 paper Guillotine across the centre hb```c``*c`a`* B@Wu P&:(f`, qzQ!` l9%%(d ]s:AQ=AJP \s{X=z *MpSN{i{ 'sCi]Z2koG>sr)~$M9$( GnX{~8}^P50+"R#ryHQC\3>~U;x{a'3O",U ehyG\K.Z[rX>=-j^=I6$mY345Z-xXA)]Jt}A_+TMYS2dDm1B@:{cfH)A|VTcp4-w/. Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. /Group endstream endobj startxref Were already seeing improved interoperability between internal systems due to the flow of data the system provides. 3 0 obj L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system. Based on the screening, practitioners offer advice and guidance to police officers, magistrates and other colleagues within the criminal justice system, to help determine the most appropriate level of support and outcome for each person. Individuals can also fill out pre-appointment and assessment forms before they arrive at the service, reducing admin time and improving the patient experience. Tameside Staff are required to complete the final Formulation section of the form which should reflect consideration of the 5 Ps framework. Its took a lot of pressure off my job role. Electronic patient records (EPRs) are medical records and notes that are stored in a digital format instead of traditional paper document bundles. It is downloaded to iNurse and the HCPs appointments for that day can be seen. Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. 2 0 obj << >> HUMk0h)f7_I7bf{3#)vehcH%?4q << If you experience any issues with the training, please email: clinicalsystemstraining@oxfordhealth.nhs.uk. /Length 3316 Typical roles include,administration Staff, clinical Staff, clinicalmanagers, socialworkers, healthcare support workers, supportworkersetc. 195 0 obj <> endobj We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. The Rio integration was key to increasing adoption within the trust and improving staff experience using the software. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. Centralised electronic health records: EPR holds detailed information about a person's health including medication, inpatient appointments, test and x-ray results and their medical history, which is quick and simple to access when required. Home; About; Gallery; Blog; Shop; Contact; My Account; Resources RiO Application Portal Home Work With Us RiO Application Portal Open RiO Whittington NHS Spine Portal The NHS portal lists links to, amongst others, Smartcard self-management service, SCR and UIM applications. >> Learn how to use the Rioelectronic patient records (EPR) system for community and mental healthcare. You can fast track requests and manage pathology and radiology results safely and efficiently. We have a comprehensive and respected training scheme for mental health nurses. The system supports the vision to hold one integrated, electronic health record (EHR) for each person, to make it possible to deliver the highest quality and most efficient healthcare service. endstream endobj 201 0 obj <>stream The Rio Mood Diary is easier to get safety plans to patients, with mobile working, we dont have to write it all down, its there for the patient on the app straight away. RiO using the HCPs diary. Get the most out of your iNetwork Membership, Transforming and Innovating Public Services, The North West Warning, Advice and Reporting Point, Attracting & Retaining Public Sector Skills, Northern WARP Conference: Security in an Evolving World, Driving with Data: People, Place & Prosperity, Protecting Personal Data: Governance, Security & Leadership Conference, Housing and Health: Keys to Integrated Care, Innovation Awards Showcase Celebrate, Learn & Share. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone The system has also brought greater patient involvement with their care. on behalf of someone else, use the spy glass to search for them. We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. 213 0 obj <>/Filter/FlateDecode/ID[<81EB6F832F6FC3479431240C66910C25>]/Index[195 32]/Info 194 0 R/Length 94/Prev 824888/Root 196 0 R/Size 227/Type/XRef/W[1 3 1]>>stream NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader With patients potentially receiving healthcare from so many different teams and practitioners within these settings, it is vital that we have a patient record that allows everybody to keep records in one secure system. RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. /Resources Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. Its better for your time management, you know that when you go in to see a patient, that you've done everything before you leave. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. /Parent 14 0 R A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. . /Filter /FlateDecode Rio supports the vision of every patient having one, fully integrated, electronic health record (EHR) to enable the very best and most efficient healthcare. But opting out of some of these cookies may have an effect on your browsing experience. endobj You or someone you care for may be asked by your GP or a health professional to monitor COVID-19 symptoms at home. /Rotate 0 F52cX=sigpkYnfmdqmN Ps-f 7p ! They are able to simply log into Accurx with their NHS email and require no further training to use the software beyond the basic setup instructions. << Briefly describe the initiative/ project/service; please include your aims and objectives. Cerner (iCLIP, Order comms) RIO Choose and Book Electronic Staff Record (ESR) Summary Care Records (SCR) It is mandatory for you to have completed training on these systems . >> RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. We use cookies on this site to enhance your user experience. You can work more smartly, removing the need for written records and charts, which lets practitioners spend more time with patients, improve care and safety and save time and money. :FAk_v~K;~3~mpc Y], /H#*KUHL The Skype for Business Learning Series will provide you with . Our Mood Diary App for Rio helps to support your patient's mental well-being, giving them access to their safety plan and emergency contacts when they need them. - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. With live online, you can interact, ask. /F2 10 0 R 226 0 obj <>stream 8_e2 The cookies is used to store the user consent for the cookies in the category "Necessary". Rio Cloud is designed to inform healthcare practitioners and put clinical needs first, improving decision making and supporting to provide the best possible care. Users should: log on to SCR on the Spine through the system in use in their organisation, using their smartcard choose the correct role, if they have more than one search for the patient, using NHS number if possible You also have the option to opt-out of these cookies. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. Making RiO easier to use. By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. Please use a laptop or desktop computer to view the elearning. Rio Integration Hub is a cloud-based interoperability platform that enables data sharing across care settings to deliver an integrated approach to patient care. Around 20,000 mental healthcare professionals across six London mental health trusts including 2,000 in Oxleas now routinely use RiO. All eLearning modules use dummy data. Simply follow these steps: You should see this page on the screen: For further information on each of the four main sections, please see the information overleaf. With eObservations, nurses no longer need to record observations on paper charts nor manually calculate early warning scores, improving patient observations. How to use RiO v4.7 To access the RiO Clinical Support, click here The Trust processes information about you, in monitoring and completing Carenotes training. /StructParents 1 Go to the patient's Clinical Portal Rio Mobilise enables us to do that. From within the RiO Patient Record, select the JUYI tab: ) V#vR This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. 4 0 obj This cookie is set by GDPR Cookie Consent plugin. Necessary cookies are absolutely essential for the website to function properly. Some patients may have multiple services open to them concurrently. Paper based contact information and mood diary entries are not always available when they are needed most and they can be easily misplaced or forgotten. Dr Amir Khan shows you how to test yourself for coronavirus (COVID-19) using a self-test rapid antigen test kit, as well as how to read your result and report it to the NHS. Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. Under RiO, the clinic appointment system is also now available across the whole of Lambeth and appointments are open to all patients, at any clinic, helping to reduce waiting times. A wide range of clinical and professional training is available for: nurses, doctors, psychiatrists, therapists, psychotherapists and psychologists. The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. L:\TRNG\EPR\QRGs and Service Specific Resources\Generic QRGs\Rio QRGs Uploaded\Saving Letters using DropZone RiO QRGV1.doc 08/09/17 1 RiO - Saving Letters using DropZone When you edit a letter you will need to use RiO's 'DropZone' feature in order to save a copy of the letter to the patient's record. Record keeping - writing notes / assessment reports / social circumstances reports. Our Rio EPR system was developed in collaboration with many healthcare experts. "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. This category only includes cookies that ensures basic functionalities and security features of the website. Analytical cookies are used to understand how visitors interact with the website. Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time.