rite window complaints rite window complaints

Lifetime guarantee, not! Very professional. You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. The post above is true. The windows look great, and I wouldnt hesitate to use them again. She didnt try to pressure us into buying options we did not want. They were professional, friendly and cleaned up after themselves! I will tell anyone I know looking for windows to call Rite Window for sure. They accomplished it all in one day. Thank you for your consideration. These guys were great. Looking for more information? The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. Great job!!! KOHLER LuxStone Bath & Shower Consultation. offers a fully transferable lifetime warranty on its window products. Replacement windows are a bit of a misnomer though. Thank you Rite Window for a positive experience in a long time!!! We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". We had a great experience. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) Im still waiting for some minor repairs, but the entire process was well done. I agree with you. RiteWindow is the only company I'll ever use again to replace windows. Built-Rite Windows Useful. The installation went fine. From START to FINISH Great Service all around! Have something to share about Built-Rite Window Corp? We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. I wish every contractor worked the way they did. Nothing we can do other than conclude "life is unfair"and appreciate folks, such as yourself, who are wise enough to consider the source. Get Rite Aid can be contacted at (615) 791-0394. Thank you Brian and rite window team. They were very accommodating with my schedule! First of all ! They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. Awards and Badges Angi Certified Images Ratings Distribution 5 285 4 11 3 3 2 4 1 9 Rating Details Price 4.8 Professionalism 4.9 Punctuality 4.9 Quality 4.9 Responsiveness 4.9 I was unaware of that was the answer we got. HomeAdvisor allows Service Professionals to post information about Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. After the project is complete, we leave the job site looking as clean or cleaner than it did before our work began, so you can simply sit back and enjoy the improvements to your home. I am must be missing something here and assume that your years of experience have given good reason to operate this wayI am just curious as to what that is. This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. *The comprehensiveness of the NCD varies by state. The thing is with a rehab loan you must obtain the quotes and contract with your contractor prior to closing. Please note that HomeAdvisor does not confirm local licensing. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. They went above and beyond what i expected. whereas our Anderson slider felt substantial and 3x stronger. The customer service, sales and installation was top notch. These are the best for the price. If a worker wants to smoke in/by the truck In the drive we have no problem with that. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. Cant say enough about the product and personnel. To find more licensing information for your state, visit our excellent service & products Continue reading . We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. We were having new windows installed in our living room. Share your photos and videos with others to prove the truth of your words. Your email address will not be published. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . Before Rite Window I owned the Massachusetts franchise of a national window company. Very pleased and would highly recommend them. They were both friendly and very professional. Just had 8 windows and 3 bay windows replaced after building this house 30 years ago. (wink) Enough said. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. Highly recommend the Rite window product and installation team. Great work. This business is in an industry that may require professional licensing, bonding or registration. Location. The installers were courteous and professional and they did the job Rite. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD Gino and Dave just completed replacing all my windows and I must say they did an excellent job. (See our Guild Quality survey results here: http://www.guildquality.com/cr/Rite-Window/R47491510444VFR/ ) A reading of all of our online reviews gives an accurate portrayal of the way Rite Window conducts its business. 8 windows and 3 bay windows replaced Continue reading . All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. Send Message. Well . Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. Ratings by category. Thank you. themselves and their business on their profile. Installers were friendly and professional. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Rite Window rocks!! The experience was a good one and I really like the way my new windows look. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. View all 14 photos and videos Products & Services Supported Brands: Andersen Windows, Anlin,. I felt so happy through out the whole experience. The finished roof looks awesome! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Rite Window believes if you sell a quality product for a fair price you have nothing to hide. The windows look fantastic, we can already feel the difference of having new windows installed. So the roof did become your issue to address since it was done unsatisfactorily the first time. For the best, most current pricing simply click the button below for an instant Windows price quote. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It really looks great and we are looking forward to using it. What to watch for when selecting replacement windows. Great company to do business with, everyone was friendly and professional. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. I am very pleased with the windows and the job these guys did. This is the best way to manage and repair your business reputation. Product was as I expected.the installers were very professional.have other windows to replace next year.am going to use them again. Instillation was done smoothly and clean-up was impeccable ! Rite Window. Homeowners connected with the Service Pros through HomeAdvisor can rate their businesses. Thank you. They were very good! Complaint Type: Problems with Product/Service Status: Answered ***** *. I reimbursed their payment and the customer assured me they were satisfied with the resolution. They cleaned up both the inside and outside of my house beautifully. Assuming professional installation, not a bad option if you can keep it at $500 installed. We went over the work when completed and Christian showed me how to work the windows for cleaning. What more can you ask for from a contractor?! Consumers love to do business with someone that can admit mistakes and state how they made improvements. I called and was told nothing they can do. Beware this gimmick What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Access the headquarters listing for Rite Window. Best Windows for the price Continue reading . After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! Received a contract addendum on 9/7 with the correction. No other brands are offered. I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. Rite Window Has been in the market Since 2000, this establishes that they are a trusted brand for years. We are so happy with the look of our window. Would use them again. I was very happy with the salesperson and the installers. They fixed my gutters & fixed part of my roof. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! Job Title. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. A professional installation; workers respected our home and cleaned up beyond our expectations. Carl and Dave were on time and did a thorough and professional job. Reply. The windows though are nice which is why I gave a 4 star rating. Dave and Carl did a wonderful job. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. Outstanding service, price, and installation. Nothing unusual. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The wrap job on the frames looks amazing and the clean up was perfect. We did our homework. Hi Peter. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! The center of the window had moved. Great windows and installation Continue reading . Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. They professionals. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. When we come to your house to show you our windows, our deal stays the same A quality window for a fair price. The work was done well and they kept the house clean as they went! The project was completed within the time frame we were told. First Parish parsonage, Kingston Continue reading . This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. Roofing, siding, and gutter services. Hired and fired with-in a month because I couldn't close deals. 27 Windows and very satisfied Continue reading . Customer service was great and very helpful! As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. They were very carefull an cleaned up upon completion. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. Sharing is caring! Well, all went fine until I got the first bill. Search. The price was half the cost Id been quoted from others, I wish Id done it much sooner because things only get more expensive as time goes on. We provide honest service without any hidden fees or high-pressure sales tactics. They were very courteous, making sure to wear masks inside the home. Would definitely recommend them to others. No high pressure sales calls!!!! We are very satisfied with our new tub/shower from Rite Window & Bath. I called with some questions about installing new windows and they were very helpful. They were very professional, communicative, paid great attention to detail, and left the work site clean. Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. Family owned home improvements with high quality, low prices, full warranties and service. This was the the easiest home improvement we have done!! Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. Previous windows had major condensation problem to the point of freezing. So the situation is my fiancee and I are buying a home. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. 2023 We had two picture windows and 8 standard replacement windows installed in October 2016. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. The best part is that all of our windows were replaced in one day. Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. For example, buyers should beware of any online post where the author remains anonymous. From start to finish, this was by far, the smoothest home improvement job ever experienced. Reviews are different than comments. Feel free to contact me in person. Less than 3hours to install in the light snow. The entire process was smooth, easy and no surprises. I was not pleased with overall process of the window installation. Keep up the great service!! All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. The caulking he replaced on the windows looks 100% better. If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. Transparency and a Detailed Explanation Continue reading . Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! Will now be enjoying a draft free home, and wont be bothered by the furnace constantly running. Ted is very talented and his contributions to our company have been immense. My windows were installed years ago and as soon as we purchased this home, the draft indicated from the windows were evident. Installation of 14 windows was completed in promised time frame ONE DAY ! I work with contractors every day. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. As a matter of policy, BBB does not endorse any product, service or business. I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. Their specialty includes: Energy Efficient Siding Roofing Picture Replacement Bay Garden Gutters Awning Installation Double Hung Exterior Hopper Bow Slider Casement Vinyl Windows and Patio Custom Doors Window World We are replacing the septic. We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. The job was 2 sliding windows and 2 double pane windows, and it was completed within a few hours. They did try to make amends to me but their handy man wasn't familiar with window installation. If it was not for Ted, their second business would now be under water. File your review. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Overall a great experience, sales was very low pressure, great prices. Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I called Rite Windows and a new sash was delivered in less than two weeks. They were the only ones that kept their price the same after Hurricane Sandy. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Copyright 1997-2023 Ripoff Report. We also repair/replace broken or failed units of glass, screens, and patio doors. All rights Reserved. We are buying a bank owner foreclosure with a rehab loan. As to the quality of their windows, I can't say -- their website reveals very little. We're sure you'll have success with another window provider, and congratulations on your new home! I would ask for these two installers by name if thats possible for my future replacement work! Our factory-trained installers are certified by InstallationMasters. Rite Window makes it easy and affordable for you to upgrade your windows, doors, roofing, showers or baths. 05:32 PM. BUILT-RITE WINDOW CORP is currently rated 3.9 overall out of 5. I'm Peter DeVellis, co-owner of Rite Window. Finished Roof Looks Awesome! Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. I wouldn't hesitate using this company for your next window project. Your opinion matters! All rights reserved. Working at Rite Window: 5 Reviews Review this company. The windows are great. This company is a corporate account and is not screened by HomeAdvisor. He was very respectful and reviewed what he would be doing. Rite Window. Cleanup was minimal. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. So initially it simply received a bandaid for $500 of a spray and tape. We understand your dissatisfaction with this policy, and again we apologize. No hard sell. There will be no attempts to upsell or pressure you to make a decision on the spot rather youll have a useful discussion with a knowledgeable representative from our company who will provide you with the information you need to make a wise investment. They have a track record of not honoring their commitments. You can tell that they have been doing this for a long time. They are clear with their pricing and the entire process. Awesome service, pleasant / friendly. I was just very surprised by this position taken by Rite Window. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published. Rite Aid can be contacted at (615) 591-0905. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. They didn't overcharge me, either. Good installation team. Window Selection/Installation Continue reading . Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. But overall happy with the outcome. DunRite Windows & Doors specializes in window and door installation and replacement services. Also, when the door is opened fully, it rises out of the track, and does not slide as easily as we expected it would. Company went out of business. Excellent product service and installation. We have a policy of not providing quotes when the home is not yet owned by the party requesting the quote. I had Rite Window install replacement windows (20 total) earlier this month.